Privacy Policy

Our Commitment to Your Privacy

At Second Line Psychiatry, we are committed to protecting your privacy and maintaining the confidentiality of your personal health information. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

Information We Collect

We collect information necessary to provide you with quality mental health care:

• Contact information (name, email, phone number, address)
• Insurance information
• Medical and psychiatric history
• Treatment information and progress notes
• Billing and payment information

How We Use Your Information

We use your information for:

• Providing treatment and care coordination
• Billing and payment processing
• Scheduling appointments
• Communicating about your care
• Complying with legal and regulatory requirements

HIPAA Compliance

As a healthcare provider, we comply with all HIPAA regulations regarding the privacy and security of your protected health information (PHI). You have the right to:

• Access your medical records
• Request corrections to your records
• Request restrictions on disclosure of your information
• Receive a copy of this Privacy Policy
• File a complaint if you believe your privacy rights have been violated

Information Security

We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. This includes:

• Secure, encrypted telehealth platform
• Password-protected electronic health records
• Limited access to information on a need-to-know basis
• Regular security assessments and updates

Website and Scheduling

Our website appointment scheduling system collects only basic contact information. We do not collect health information through our website scheduling forms.All clinical information is collected through our secure, HIPAA-compliant patient portal after your appointment is scheduled.

Third-Party Services

We may use third-party services (such as telehealth platforms and electronic health record systems) that are HIPAA-compliant and have signed Business Associate Agreements as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: